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Terms & Conditions

Last Updated: September 2026

Welcome to Document Solutions. By accessing and using our website, you acknowledge that you have read, understood and agree to be bound by the following Terms & Conditions. These terms are intended to provide clarity regarding the use of our website, products and services.

1. Acceptance of Terms

By accessing, browsing or using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue use of the website.

2. About Our Services

Document Solutions provides technology and document-related products and services, including:

  • Printer & MFP Solutions
  • Printer Rental Services
  • Laptop Sales
  • IT Accessories
  • Cartridges, Toners & Printing Consumables
  • Technical Support & Service
  • Related business technology solutions

The availability of specific products, brands, models and services may vary depending on stock, location and customer requirements.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and up to date.

However, product images are for representation purposes and actual products may vary slightly in appearance, configuration or specifications.

We reserve the right to correct errors, update product information or modify product specifications without prior notice.

4. Pricing & Quotations

Prices, rental charges, service charges and quotations may vary depending on the product, configuration, quantity, rental period, location and specific customer requirements.

Any quotation provided by Document Solutions may be subject to its stated validity period. Final pricing and applicable taxes will be communicated at the time of quotation or order confirmation.

5. Orders & Confirmation

An enquiry submitted through the website does not automatically constitute a confirmed order.

Orders will be considered confirmed only after receiving appropriate confirmation from Document Solutions and, where applicable, completion of agreed payment or documentation requirements.

We reserve the right to accept or decline an order based on product availability, technical feasibility, location or other business considerations.

6. Printer Rental Services

Printer and MFP rental services are subject to separate rental terms agreed with the customer.

Rental pricing, duration, installation, maintenance, consumables, service coverage and other applicable conditions may vary according to the selected rental plan and equipment.

Any specific terms mentioned in an individual quotation, agreement or rental document will take precedence over general website information where applicable.

7. Laptop & IT Accessories

Laptop, computer and IT accessory availability depends on current stock and supplier availability.

Brand, model, configuration, warranty and specifications will be confirmed at the time of quotation or purchase.

Manufacturer warranty, wherever applicable, will be subject to the respective manufacturer's warranty terms and conditions.

8. Cartridges, Toners & Consumables

We may supply original as well as compatible cartridges, toners and other printing consumables.

Compatibility depends on the specific printer or MFP model. Customers are advised to provide the correct equipment model before placing an order.

We are not responsible for compatibility issues arising from incorrect information supplied by the customer.

9. Support & Technical Services

Technical support and service availability may depend on the product, service agreement, location and nature of the issue.

Service response times may vary depending on equipment availability, technical requirements, customer location and other circumstances beyond our reasonable control.

10. Payments

Payment terms will be communicated through the applicable quotation, invoice, purchase order or service agreement.

Customers are responsible for making payments within the agreed timeframe. Additional charges, taxes or applicable fees may be payable as specified in the relevant quotation or agreement.

11. Cancellation & Refunds

Cancellation, replacement and refund conditions may vary depending on the product or service purchased.

For rental services, customized orders, consumables, special-order products or services already delivered, separate cancellation or refund conditions may apply.

The applicable terms communicated in the quotation, invoice or agreement will govern the transaction.

12. Website Content

All content published on this website, including text, graphics, images, logos, designs and other materials, is provided for general informational and business purposes.

While we strive to keep the information accurate, we do not guarantee that every piece of information will always be complete, current or error-free.

13. Intellectual Property

Unless otherwise stated, the content, design, branding, logos, graphics, photographs and other materials available on this website belong to Document Solutions or are used with appropriate authorization.

No material from this website may be copied, reproduced, modified, distributed or commercially used without prior written permission.

14. Third-Party Links

Our website may contain links or references to third-party websites, manufacturers or service providers.

Such links are provided for convenience. Document Solutions does not control and is not responsible for the content, availability, privacy practices or policies of third-party websites.

15. Limitation of Liability

Document Solutions will make reasonable efforts to provide reliable products and services. However, to the extent permitted by applicable law, we shall not be responsible for indirect, incidental or consequential losses arising from the use of this website or delays, interruptions or circumstances beyond our reasonable control.

Product warranties, where applicable, remain subject to the respective manufacturer's or service provider's terms.

16. Changes to These Terms

Document Solutions reserves the right to modify, update or revise these Terms & Conditions at any time.

Any updated version will be published on this page with the revised date. Continued use of the website after changes are posted will constitute acceptance of the updated terms.

17. Privacy

Your use of this website may also be subject to our Privacy Policy, which explains how information submitted through the website may be collected and handled.

18. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any dispute arising in connection with these terms or the services provided by Document Solutions shall be subject to the jurisdiction agreed upon in the applicable business agreement or, where no specific agreement exists, the competent courts having jurisdiction over the Company's applicable business location.

19. Contact Us

If you have any questions regarding these Terms & Conditions, our products or services, please contact us:

Document Solutions
Email: sales.documentsolutions@gmail.com
Phone: 9315048449 / 9163619684

Thank you for choosing Document Solutions.
We are committed to providing reliable technology solutions, quality products and responsive professional support to help your business operate efficiently.